# Suffolk Water Damage Restoration > Water damage restoration in Suffolk, Virginia, and nearby towns including Windsor, Smithfield, Chesapeake, Portsmouth, Franklin and Ivor. Suffolk sits on the Nansemond River, and when the river rises or heavy rain floods the streets, water can reach homes outside the mapped floodplain. In October 2016 Hurricane Matthew flooded homes on Gates Road in Suffolk, and many of the roughly 2,000 Virginia homes that flooded that year were outside the mapped floodplain. Our crews extract standing water, dry the walls and floors and document the damage. Phones are answered 24/7. Call and we will explain the work before we start. ## Key facts - Business: Suffolk Water Damage Restoration - What: Water damage restoration for homes and businesses - Phone: (833) 490-5225 (+18334905225) - Email: info@suffolkwaterdamagerestoration.shop - Website: https://suffolkwaterdamagerestoration.shop/ - Based in: Suffolk, VA (service-area business; we travel to customers) - Service area: Suffolk and Suffolk (independent city), Virginia, including Suffolk ZIP 23432, Suffolk ZIP 23433, Suffolk ZIP 23434, Suffolk ZIP 23435, Suffolk ZIP 23436, Suffolk ZIP 23437, Suffolk ZIP 23438, Suffolk ZIP 23439, Windsor, Smithfield, Isle of Wight, Carrollton, Zuni, Carrsville, Ivor, Sedley, Franklin, Chesapeake, Portsmouth, Norfolk, Virginia Beach, Newport News, Hampton - Hours: Phones answered 24/7 - Languages: English ## Services - [Nansemond River Flood Damage](https://suffolkwaterdamagerestoration.shop/services/river-flood-damage/): Water extraction and drying for Suffolk homes flooded by the Nansemond River or by heavy rain over the streets. - [Hurricane Matthew Flood Cleanup](https://suffolkwaterdamagerestoration.shop/services/hurricane-matthew-flood-cleanup/): Extraction, moisture mapping and drying for Suffolk homes flooded by a hurricane or a tropical storm. - [Emergency Water Extraction](https://suffolkwaterdamagerestoration.shop/services/emergency-water-extraction/): Fast pumping and wet vacuum removal of standing water in Suffolk homes, before drying can start. - [Creek Flash Flood Damage](https://suffolkwaterdamagerestoration.shop/services/creek-flash-flood-damage/): Water extraction and drying for Suffolk homes and businesses hit by fast-rising creek water after heavy rain. - [Flooding Outside the Mapped Floodplain](https://suffolkwaterdamagerestoration.shop/services/outside-mapped-floodplain-flooding/): Water extraction and drying for Suffolk homes that flooded even though the flood map did not show them at risk. - [Structural Drying and Dehumidification](https://suffolkwaterdamagerestoration.shop/services/structural-drying-and-dehumidification/): Measured drying of walls, floors and framing with air movers and dehumidifiers, checked against moisture readings. - [Mold After Water Damage](https://suffolkwaterdamagerestoration.shop/services/mold-after-water-damage/): Drying, moisture mapping and a clear scope for mold found after a flood, leak or storm in a Suffolk home. - [Crawl Space and Cellar Moisture](https://suffolkwaterdamagerestoration.shop/services/crawl-space-and-cellar-moisture/): Moisture readings and drying for crawl spaces and cellars that took storm, flood or groundwater in a Suffolk home. - [Sewer Backup Cleanup](https://suffolkwaterdamagerestoration.shop/services/sewer-backup-cleanup/): Contaminated-water extraction, removal of porous materials and drying for a sewer or drain backup in a Suffolk home. - [Hidden Water Leak Detection](https://suffolkwaterdamagerestoration.shop/services/hidden-water-leak-detection/): Moisture mapping and readings to find a leak behind a wall, under a floor or in a slab after a flood or a storm. - [Ceiling Water Damage and Drywall](https://suffolkwaterdamagerestoration.shop/services/ceiling-water-damage-and-drywall/): Assessment, removal of wet drywall and drying of ceilings stained or sagging from storm rain or a leak. - [Water Heater Leak Damage](https://suffolkwaterdamagerestoration.shop/services/water-heater-leak-damage/): Extraction and drying of the floor and wall base around a leaking water heater, once the leak is stopped. - [Appliance Leak Damage](https://suffolkwaterdamagerestoration.shop/services/appliance-leak-damage/): Extraction and drying of the floor, cabinet bases and subfloor under a leaking washer, dishwasher or refrigerator. - [Roof Leak After Storm](https://suffolkwaterdamagerestoration.shop/services/roof-leak-after-storm/): Attic and ceiling drying after storm rain comes through damaged shingles, flashing or roof edges in a Suffolk home. - [Hampton Roads Storm Impact Cleanup](https://suffolkwaterdamagerestoration.shop/services/hampton-roads-storm-impact-cleanup/): Water extraction, moisture mapping and drying for Suffolk homes hit by a storm that brought more water than forecast. - [Carpet and Hardwood Floor Drying](https://suffolkwaterdamagerestoration.shop/services/carpet-and-hardwood-floor-drying/): Room-by-room drying of carpet, pad, hardwood, laminate and vinyl after water has soaked a Suffolk floor. - [Commercial Water Damage Restoration](https://suffolkwaterdamagerestoration.shop/services/commercial-water-damage-restoration/): Extraction, moisture mapping and drying for businesses, offices and commercial buildings in Suffolk after a flood, leak or storm. ## Service areas - [Suffolk ZIP 23432, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23432/): ZIP 23432 - [Suffolk ZIP 23433, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23433/): ZIP 23433 - [Suffolk ZIP 23434, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23434/): ZIP 23434 - [Suffolk ZIP 23435, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23435/): ZIP 23435 - [Suffolk ZIP 23436, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23436/): ZIP 23436 - [Suffolk ZIP 23437, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23437/): ZIP 23437 - [Suffolk ZIP 23438, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23438/): ZIP 23438 - [Suffolk ZIP 23439, VA](https://suffolkwaterdamagerestoration.shop/areas/suffolk-23439/): ZIP 23439 - [Windsor, VA](https://suffolkwaterdamagerestoration.shop/areas/windsor/): ZIP 23487 - [Smithfield, VA](https://suffolkwaterdamagerestoration.shop/areas/smithfield/): ZIP 23430, 23431 - [Isle of Wight, VA](https://suffolkwaterdamagerestoration.shop/areas/isle-of-wight/): ZIP 23397 - [Carrollton, VA](https://suffolkwaterdamagerestoration.shop/areas/carrollton/): ZIP 23314 - [Zuni, VA](https://suffolkwaterdamagerestoration.shop/areas/zuni/): ZIP 23898 - [Carrsville, VA](https://suffolkwaterdamagerestoration.shop/areas/carrsville/): ZIP 23315 - [Ivor, VA](https://suffolkwaterdamagerestoration.shop/areas/ivor/): ZIP 23866 - [Sedley, VA](https://suffolkwaterdamagerestoration.shop/areas/sedley/): ZIP 23878 - [Franklin, VA](https://suffolkwaterdamagerestoration.shop/areas/franklin/): ZIP 23851 - [Chesapeake, VA](https://suffolkwaterdamagerestoration.shop/areas/chesapeake/): ZIP 23320, 23321, 23322, 23323, 23324, 23325, 23326, 23327, 23328 - [Portsmouth, VA](https://suffolkwaterdamagerestoration.shop/areas/portsmouth/): ZIP 23701, 23702, 23703, 23704, 23705, 23707, 23708, 23709 - [Norfolk, VA](https://suffolkwaterdamagerestoration.shop/areas/norfolk/): ZIP 23501, 23502, 23503, 23504, 23505, 23506, 23507, 23508, 23509, 23510, 23511, 23512, 23513, 23514, 23515, 23517, 23518, 23519, 23520, 23521, 23523, 23529, 23541, 23551 - [Virginia Beach, VA](https://suffolkwaterdamagerestoration.shop/areas/virginia-beach/): ZIP 23462, 23464, 23465 - [Newport News, VA](https://suffolkwaterdamagerestoration.shop/areas/newport-news/): ZIP 23601, 23602, 23605, 23606, 23607 - [Hampton, VA](https://suffolkwaterdamagerestoration.shop/areas/hampton/): ZIP 23630, 23661, 23663, 23664, 23665, 23666, 23667, 23668, 23669, 23670, 23681 - [ZIP code checker](https://suffolkwaterdamagerestoration.shop/zip-check/): full list of covered ZIP codes ## Pricing and answers - [Price guide](https://suffolkwaterdamagerestoration.shop/pricing/): typical price ranges for every service - [FAQ](https://suffolkwaterdamagerestoration.shop/faq/) - [What moves a water damage restoration quote in Suffolk](https://suffolkwaterdamagerestoration.shop/guides/water-damage-restoration-cost-suffolk/): A water damage restoration quote in Suffolk is set by the source and category of the water, how far it reached, which materials must be removed, how hard the building is to reach and how long drying takes. No price is given here, because a figure without a site visit would be a guess. The price is explained and approved on site before work starts. - [Nansemond River flooding: what a Suffolk homeowner should know](https://suffolkwaterdamagerestoration.shop/guides/nansemond-river-flooding-what-to-know/): The Nansemond River runs through Suffolk, and when it rises during a storm it can flood low ground and reach homes. In Hurricane Matthew in October 2016 the National Weather Service flagged minor to moderate flooding on the river at the North Main Street crossing. A homeowner should stay out of the water, shut off power at a dry panel and call for a crew. - [What Hurricane Matthew's floods taught Virginia about homes outside the map](https://suffolkwaterdamagerestoration.shop/guides/hurricane-matthew-flood-lessons-virginia/): Hurricane Matthew in October 2016 flooded homes across Virginia, and many of the roughly 2,000 homes flooded statewide were outside the mapped floodplain, according to Virginia Emergency Management. The lesson for a homeowner is that a flood map shows only part of the risk, and that water can reach a house by many routes that the map does not show. - [Where a Virginia homeowner complains when a water claim stalls](https://suffolkwaterdamagerestoration.shop/guides/virginia-homeowner-claim-complaint-route/): A Virginia homeowner whose water damage claim has stalled or been denied should first try to resolve it with the insurer or the agent. If that fails, the Virginia Bureau of Insurance, part of the State Corporation Commission, accepts homeowner complaints and can ask the company for its position. This guide describes the route only and does not state deadlines or what any policy pays. - [What Virginia's 2025 mold law may require for a home](https://suffolkwaterdamagerestoration.shop/guides/virginia-mold-certification-2025/): A 2025 Virginia law, HB 2195, may require a mold remediation certification from a nationally or internationally recognized certifying body for professional mold remediation on a residential dwelling. This page does not give the enacted text or a licence rule, and the Department of Professional and Occupational Regulation should be asked what currently applies. - [Documenting flood damage for an insurance claim](https://suffolkwaterdamagerestoration.shop/guides/documenting-flood-damage-for-a-claim/): The records an insurer usually asks for after water damage are dated photographs of the damage, moisture readings and the drying log, receipts for emergency work, a written scope and an inventory of damaged items. A homeowner who keeps these together from the first day makes the claim easier to assess, though the decision rests with the insurer and the policy. - [Hiring a water damage contractor in Virginia: what to check](https://suffolkwaterdamagerestoration.shop/guides/hiring-a-water-damage-contractor-virginia/): Before hiring a water damage contractor in Virginia, check the written scope, the drying targets and how readings will be recorded, and ask which credentials apply to each part of the work. This page does not name a Virginia licence for water damage restoration, because none has been identified for this trade, so each credential should be checked directly with the body that issued it. - [Flood response for homes in Isle of Wight County](https://suffolkwaterdamagerestoration.shop/guides/isle-of-wight-county-flood-response/): Flood response for homes in Isle of Wight County starts with safety, then water removal, readings and a drying plan measured to targets. The county's incorporated towns of Windsor and Smithfield and the county seat, Isle of Wight, are served by the same line, and each call is read on the house rather than on the map. ## Company - [About](https://suffolkwaterdamagerestoration.shop/about/) - [Reviews](https://suffolkwaterdamagerestoration.shop/reviews/) - [Contact](https://suffolkwaterdamagerestoration.shop/contact/) ## Optional - [Full text of every page](https://suffolkwaterdamagerestoration.shop/llms-full.txt)