Water damage restoration in Virginia Beach, VA

How is a call from Virginia Beach planned?

A call from Virginia Beach starts with the basic facts of the water. The technician asks for the street address and the nearest crossroads, so the crew can plan a long route before it leaves.

On arrival the crew checks the building, removes standing water and takes readings. The scope is written after the readings, and the homeowner receives the log and the photographs.

What does the distance from Suffolk mean for a crew?

At about 39 km southeast of downtown Suffolk by ZIP centroid, Virginia Beach is the most distant of the cities on the list. The crew's trip is long, and the technician gives an honest estimate of the wait.

The distance does not change the drying. The readings, the targets and the written log are the same as for any other address.

Three ZIP codes serve Virginia Beach, and it is among the farthest places on the list from downtown Suffolk. A homeowner should give the full address and any landmark the technician can use to find the house. A call here is more likely to come with a wait, so the early steps matter more. Keep a note of the source and the time the water began, so the technician arrives with the right plan rather than needing to ask those questions on site.

Which storm effects reach houses in this part of the region?

Matthew in October 2016 showed that storm water in Hampton Roads can arrive in more places than the forecast expected. The region felt more impact than forecast, and water reached houses through the ground, the drains and the roof.

Houses near low streets and drains are the most likely to take storm water, and the crew reads the lowest openings first. Rain through a roof edge in a storm with strong wind is a second common route.

What should a homeowner here check first?

Look at the garage threshold, the crawl space vents and the back door sill for water, and note any line on the walls. Photograph what you see if it is safe.

Know where the valve and the panel are, and keep the access to the crawl space or cellar clear.